This page is for the version installed from Google Play.

The app shows a number with the message, for example "Error #8". Some numbers are shown with the text "Unknown error" — in that case only the number matters. Find your number below.

Error #8 — cannot connect to the server

Check your internet connection and open the Play Store app to make sure it loads its content. Then force stop Call Recorder and open it again.

Error #9 — server error

The problem is on the Google side. Wait a few minutes, then force stop the app and open it again.

Error #10 — too many requests from this device

Wait a few hours, then force stop the app and open it again.

Error #13 — the app is not published on the Play Store yet

Clear the app data of the Play Store and Google Play services, then restart the phone.

Error #101 — the Play Store app is not installed

The license is checked through the Play Store. It must be installed and signed in with the account that bought the app.

Error #103 — Call Recorder cannot connect to the Unlocker app

Open the Unlocker app once, then force stop Call Recorder and open it again. Battery saving apps can block this connection.

Error #104 — the Unlocker app cannot connect to the Play Store

Clear the app data of the Play Store and Google Play services, then restart the phone.

Other numbers mean the answer from the Play Store could not be read. Make sure the app is not modified: patched copies, and apps that change or block other apps, break the license check. If the number stays after a restart, report it and include the number.